Legal

Privacy Policy

Last updated: June 2026

1. Who We Are

Trustline Solutions ("Trustline", "we", "us") is a cybersecurity advisory firm based in Vietnam. This website (trustline.vn) serves as our corporate landing page and does not offer user accounts, login functionality, or online transactions.

2. Information We Collect

This website does not collect personal data through registration forms, contact forms, or account creation. We may collect limited, non-identifying information automatically:

  • Analytics data: anonymized page views, referral sources, browser type, and approximate geographic region via privacy-focused analytics tools.
  • Server logs: standard web server logs including IP addresses, timestamps, and requested URLs, retained for security monitoring and deleted within 90 days.

3. Cookies

This website uses only essential, first-party cookies required for basic functionality (e.g., security headers). We do not use advertising cookies, third-party tracking pixels, or cross-site tracking technologies.

If we integrate analytics services in the future, we will update this policy and implement appropriate consent mechanisms.

4. Email Communications

When you contact us via contact@trustline.vn, we process your email address and message content solely to respond to your inquiry. This data is:

  • Used only for the purpose of the business conversation.
  • Not shared with third parties for marketing purposes.
  • Retained only as long as necessary for the engagement, then deleted upon request.

5. Data Sharing

We do not sell, trade, or share personal information with third parties. Data may only be disclosed when required by Vietnamese law or a valid legal order.

6. Client Engagement Data

For active security assessment engagements, data handling is governed by the specific Non-Disclosure Agreement (NDA) and Statement of Work (SoW) signed between Trustline and the client. Trustline maintains a strict zero-data-retention policy for all client engagement data after project completion.

7. Your Rights

In accordance with Decree 13/2023/NĐ-CP on personal data protection, you have the right to:

  • Request access to any personal data we may hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw consent for data processing at any time.

To exercise these rights, contact us at contact@trustline.vn.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the revised policy.

9. Contact

For any privacy-related questions or requests, reach us at:

Trustline Solutions

Email: contact@trustline.vn